Manufacturing & suppliers
Route customer and vendor calls between the front office, sales, and the floor.
VoIP Phone Systems · Bay City, MI
VoIP Phone Systems in Bay City, Michigan.
Hosted business phone systems for Bay City offices, shops, marinas, and clinics, installed on-site by the Computers To Go team from our Saginaw store about 15 to 20 minutes away. Keep your number, answer from anywhere, and reach a local person when you need a change.
Keep
your current number
On-site
Bay City install
Backed by 650+ Google reviews from local customers
Computers To Go is rated 4.8 on Google by Saginaw customers and 4.7 by Midland customers. Bay City phone system customers work with the same people behind the Saginaw counter, where you can try the desk phones before you buy, and a local technician sets them up.
Got a copper line notice from AT&T? Read what Michigan businesses should do before the landline shuts off.
Straight answer first
Does Computers To Go install VoIP phone systems in Bay City?
Yes. Computers To Go installs hosted VoIP phone systems for Bay City businesses from our Saginaw store at 3037 Bay Plaza Dr, Saginaw, MI 48604. There is no Bay City storefront; the Saginaw store is roughly 15 to 20 minutes away, and our technicians install Grandstream desk phones on-site across downtown Bay City, Bangor Township, Hampton Township, Essexville, Auburn, and Kawkawlin. We run our own hosted phone platform, so the people who install your system are the same people who support it.
Auto-attendant
Ring groups
Voicemail-to-email
Call recording
Mobile apps
Business texting
Number porting
e911
Grandstream desk phones
On-site install
Who it fits
Which Bay City businesses benefit from a hosted phone system?
A hosted phone system fits any Bay City business that needs calls answered consistently and routed to the right person. Manufacturers and suppliers route calls between the office and the shop floor, medical and dental offices use auto-attendants and call recording, marinas and hospitality businesses forward calls to mobile apps during the season, and retail stores and municipal offices use ring groups so no caller is stuck ringing.
Medical & dental offices
Auto-attendant, call recording, and voicemail-to-email for front-desk teams.
Marinas & hospitality
Take calls on the mobile app from the dock, the lot, or off-site.
Retail & municipal offices
Ring groups and business hours schedules so calls are always answered or captured.
Compare
How does VoIP compare with a traditional landline in Bay City?
VoIP runs over your existing internet connection instead of copper phone lines, which lets a Bay City business add users, change call routing, and answer calls on a cell phone without rewiring the office. The trade-off is that VoIP depends on internet, which is why we plan failover routing during every install.
| Question | Hosted VoIP | Traditional landline |
|---|---|---|
| Answer calls away from the office | Yes, with mobile and desktop apps | Only with call forwarding |
| Add a user or change a menu | Changed remotely on the platform | Often needs a carrier order or technician |
| Voicemail delivery | Voicemail-to-email | Dial-in mailbox |
| Keep your existing number | Yes, ported in | Yes |
| Depends on | Your internet connection; calls can reroute during an outage | Copper lines, which carriers are retiring |
Installation
How is a phone system installed at a Bay City business?
A Bay City phone system install starts with a walkthrough of how your team answers calls today, then a written quote, then number porting and an on-site install of the desk phones by a technician from the Saginaw store. After go-live, most changes, such as adding a user or adjusting holiday hours, are handled remotely without another trip.
- 01
Walkthrough
We learn how calls flow in your Bay City office today.
- 02
Quote
You get a written quote before anything is ordered.
- 03
Port & install
We port your numbers and install the desk phones on-site.
- 04
Support
Changes are handled remotely by the same local team.
Reliability
Will a VoIP phone system work during a Bay City internet outage?
Desk phones need internet to place calls, so a full outage at your office affects them, but calls do not have to be lost. The hosted platform can send incoming calls to mobile apps, cell phones, or voicemail-to-email while the office is offline, and a backup internet connection or cellular failover keeps desk phones running for businesses that need it.
Visit the store
Where can I see the phone systems near Bay City?
The nearest place to see the phone systems is the Computers To Go Saginaw store at 3037 Bay Plaza Dr, Saginaw, MI 48604, roughly a 15 to 20 minute drive from Bay City. Stop in during store hours to try the Grandstream desk phones and talk through call flow, or call (989) 793-9500 to schedule an on-site walkthrough at your Bay City business.
Computers To Go, Saginaw (serving Bay City)
Address: 3037 Bay Plaza Dr, Saginaw, MI 48604
Phone: (989) 793-9500
Hours: Mon–Fri 11:00 AM – 7:00 PM, Sat 12:00 PM – 5:00 PM, Sun closed
Serving downtown Bay City, Bangor Township, Hampton Township, Essexville, Auburn, and Kawkawlin from the Saginaw store. See the Saginaw store page for directions.
Questions
Bay City VoIP FAQ
Is there a Computers To Go store in Bay City?
No. Bay City businesses are served from the Computers To Go Saginaw store at 3037 Bay Plaza Dr, Saginaw, MI 48604, roughly a 15 to 20 minute drive. You can see and try the desk phones at the Saginaw counter, and a technician from that store installs your system on-site in the Bay City area.
Can my Bay City business keep its current number when switching to VoIP?
Yes. In almost all cases Computers To Go can port your existing Bay City business numbers to our hosted phone system, so customers keep calling the number they already know. We handle the porting paperwork with your current carrier, and your existing service keeps working until the port completes.
What happens to our phone system if the internet goes down?
Desk phones need internet to place calls, so a full outage at your Bay City office affects them. Because the platform is cloud-hosted, incoming calls can reroute to mobile apps, cell phones, or voicemail-to-email while the office is offline. For businesses that cannot miss calls, we also recommend a backup internet connection or cellular failover.
Is 911 supported on a Bay City VoIP phone system?
Yes. Every phone Computers To Go sets up is registered for enhanced 911 (e911) with your correct Bay City service address, so dispatchers see the right location. We confirm e911 during every install before the system goes live and update the address if your business moves.
Nearby and related
Explore more
See VoIP phone systems in Saginaw and VoIP phone systems in Midland, managed IT services in Bay City, or read about our full business VoIP service.
“We run our own phone platform, so when a Bay City customer calls about their phone system they reach the people who built and installed it, not a call center,” says Zachariah Mularz, owner of Computers To Go.
Further reading: FCC: Voice over Internet Protocol (VoIP) · FCC: keeping your phone number when changing providers
Last updated: October 15, 2026 · Reviewed by Zachariah Mularz, owner, Computers To Go
Rethinking Your Phone System in Bay City?
Tell us how your team answers calls and we will design a hosted phone system around it, with a written quote first.