Failed & failing drives
Recovery attempts for hard drives and SSDs that have stopped working.
Data Recovery
When a Drive Fails, Don't Panic.
Careful recovery when drives fail, files vanish, or a device won't start — with your data treated as the priority.
Overview
Give your data the best chance
The steps right after a failure matter. Powering a failing drive on and off can make things worse. Bring it to us and we'll assess the situation carefully before doing anything risky.
Deleted & lost files
Recovering accidentally deleted or missing data where possible.
Won't-boot devices
Pulling data off computers that no longer start up.
Migration & transfer
Moving your data safely to a new drive or computer.
Handled with care
Your data kept private and treated as the top priority.
Honest assessment
We'll tell you straight what's realistically recoverable.
Questions
Frequently asked
My drive is making clicking noises — what should I do?
Stop using it and power it down. Clicking often means physical failure, and continued use can cause more damage. Bring it in and we'll assess it.
Can you always recover the data?
Not always — severe physical damage can make recovery impossible. We'll give you an honest assessment before proceeding.
Explore more
Related services
Lost Important Files?
Call your nearest store or send a message — we'll point you in the right direction.